Returns & Exchanges
At Southern States, we are committed to providing high-quality goods for your home and farm. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account or use our guest portal to enter your order number and email address to start the return request.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Attach Shipping Label
Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package.
Drop Off and Track
Deliver your package to any authorized carrier location and keep your tracking receipt to monitor the status of your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing